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Tom Devane is a consultant, author, and co-author of provocative bestselling books on achieving extraordinary results using methods that systematically engage people in organizations and communities.
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    The Change Handbook

    Over 60 methods that engage groups quickly and produce extraordinary results.




    Barnes & Noble


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    Integrating Lean Six Sigma and High Performance Organizations

    A leader's guide to blending technical and people aspects of performance improvement.


    Barnes & Noble

    Wiley & Sons



    White paper on Positive Deviance




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    The Change Handbook


    In addition to being the author of Integrating Lean Six Sigma and High-Performance Organizations, Tom is a co-author and co-technical editor of The Change Handbook.  This book book explores proven change strategies for tapping human potential in organizations and communities. It showcases over 60 tried-and-true methods for facilitating change in a group situation, each explained by an expert who developed or elaborated on the method.  These methods enable groups to become productive quickly, and produce extraordinary results.  Each method has its own unique agenda, principles, and targeted outcomes that blend togehter to help groups and teams go beyond what they initially thought possible.

    The book is organized into sections, based on what your specific objectives might be.  There's a section to help you with strategic planning that describes noted methods such Future Search, scenario planning, and Search Conference.

    There's another section on "Improving Methods" that contain high-powered approaches like GE's WorkOut, Balanced Scorecard, and, in keeping with the book's international flavor, another method in this section is Gemeinsinn-Werkstatt.

    Other sections on structuring/re-structuring, supportive methods like Visual Recording and Graphic Facilitation, and highly adaptable methods capable of multiple purposes such as Appreciative Inquiry, Open Space, and World Cafe round out the genres of change methods.

    In addition to the soft cover edition, the book is available to purchase electronically, either in the book's entirety or as individual chapters.  Many internal and external consultants have found it beneficial to download only those methods they are using with their clients.

    Individual chapters can be purchased on the publisher Berrett-Koehler's White Paper Series page.  Click on the second category "Change Management" to select a challenge and bring up Change Handbook chapters the address your challenge.

     To purchase the book, click on the book's link to your favorite bookseller in the right column of this page.

    Here's what expert change practitioners and researchers are saying about this book...


    "An invaluable guide to the most promising change work being done in organizations today. This book is a genuine gift to all those seeking to create workplaces that truly welcome people's commitment and creativity."

    Margaret J. Wheatley, author, Leadership and the New Science, co-author, A Simpler Way


    "This book is about great ideas written from the experience of great people. The methods lovingly detailed in the book are for those who want to change the world 60 to 600 people at a time. The practical techniques are based on an optimistic, affectionate view of human nature and a faith in the capacity that resides in each citizen. The authors are radical in that they believe in democracy, they know that the answer that we seek outside really resides within, and they each have given their lives to perfect the strategies that they describe. Reading this book will place you in great company, regardless of where you sit in the grand scheme of things. If organization and community change is what you care about, and hope is what you long for, this book offers a doable path to both. It is a good book, nicely edited, delivered in bites that you can swallow." 

    Peter Block, author, Flawless Consulting and Stewardship


    "Lots of change management books tell you how things work in theory. This one also shows how the culture change process at GTE and other companies worked in practice. It's a good resource for any leader looking for both ideas and proven results."

    Tom White, Senior Executive Vice President - Market Operations, GTE Corporation

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    Integrating Lean Six Sigma and

    High-Performance Organizations



    This groundbreaking book offers principles, tools, and guidance  to solve common Lean Six Sigma implementation problems and create an environment that fosters High-Performance. This book offers:
    • A description of proven leadership principles and toolset that help focus on high-leverage activities to generate cost-effective, rapid, sustainable improvement
    • Practical suggestions for integrating “hard” and “soft” aspects of performance improvement
    • Templates and "lessons learned" analyses that can be used to develop effective plans and implement them
    • A wealth of pragmatic solutions that can be consulted on an as-needed basis.
    Best of all, Integrating Lean Six Sigma and High-Performance Organizations is packed with colorful, real-life stories from a wide range of companies—stories that readers can easily apply to their own circumstances. If you are a manager or executive seeking sustainable improvements, an organizational change agent, an organization development or human resources professional, or a consultant, this book will help you lead your company to the next level of performance.


    Here's what Lean Six Sigma leaders are saying about this book...


    "Tom Devane has provided a straightforward, practical guide for leaders striving to improve their business results. Moving quickly from the theory to pragmatic tips and time proven tools, Devane offers a leader's roadmap for performance improvement in today's rapidly changing business environment."

    Karl Schmidt
    Vice President Process Excellence
    Johnson & Johnson

    "This is the book that I've been really looking for until now! Why? Because it exactly guides us through a practical methodology and concepts that any business enterprise would benefit from. From my experience as a business practitioner and quality trainer, it is vital to integrate and harmonize "the hard part", which helps to improve the current processes and products -- tackling the vital few causes of the problems -- and "the soft part", which helps to obtain the buy-in from the key stakeholders and the employees for a change. This book is a wonderful roadmap for innovation in the combination of productivity, interactive communication, and customer satisfaction."

    Takashi Masumoto
    Regional leader and Six Sigma Trainer
    General Electric, Japan

    "This is a break-through synthesis of the best of cutting-edge practices for improving organizational performance. Tom Devane has developed a practical handbook for leaders, internal change agents, and consultants, clearly laying out the key principles and methods for achieving improvements that are both dramatic and sustainable. He describes an integrated, comprehensive approach that achieves greater results by building ownership for the change throughout the organization, while implementing process improvement methods and tools, and building the core competencies required for implementation. The result is a road map for successful change that will work the first time around, start producing results quickly, and continue to work reliably into the future of the organization."

    Saul Eisen, Ph.D.
    Psychology Master's Program in Organization Development
    Sonoma State University

    "Development of a high potential organization requires dedication, innovation and a set of proven processes. Tom Devane has given the tools to any company that wants to become a high quality and performance organization."

    Gary Hunt
    Vice President Human Resources, Administration, and MIS
    Operational Management International, Inc
    Winner of the Baldrige Award in 2000


     To purchase the book, click on the book's link to your favorite bookseller in the right column of this page.