The Big 4 Questions to Ask When Scoping a Change Effort
Wednesday, June 19, 2013 at 10:28PM
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The scoping part of any change effort is one of the key linchpins for success.  Whether the change is a new strategy, a huge technology implementation like SAP, or a local Lean Six Sigma improvement effort, it's important to get the scoping done correctly Here are four questions I think are important to ask, whether you're an internal or external change agent:
Note: the sponsor doesn't necessarily need to know all these answers during the first encounter.  Often through dialogue the sponsor and lead change agent each contributes to the crafting of the answers.  And if there's already a coalition of people who support the change, they can also be brought in to help develop detailed, well-thought out answers to these four questions.

 

Article originally appeared on Tom Devane & Associates, Inc. (http://tomdevane.com/).
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